Privacy & Refund Policies
+ Learning Hub Subscriptions
What forms of payment does ADI accept for Learning Hub Subscriptions?
- For individual teacher license subscriptions, we accept online credit card payments and we will email you a receipt. We also process PO’s for our individual licenses. We are also able to provide you with an invoice after the purchase is made so that you can request your employer to reimburse you for the cost.
- For school-wide licenses and district-wide licenses: we accept ACH, wire transfers, physical checks, and online credit card payments. For all credit card payments over $5,000, there will be an additional processing fee of 3%.
How do I purchase a school or district license?
For more information about purchasing a school or district license, contact ADI to get a quote.
Can I request reimbursement from my school for my individual license?
We are able to provide you with an invoice after the purchase is made so that you can request your employer to reimburse you for the cost of your Pro or Premium license.
What is ADI’s upgrade policy in case I’m paying for a license and my school or district purchases one for me?
For individual purchases (i.e. Pro or Premium), if there are six months or more remaining on your ADI subscription and your school and/or district gets a school/district account, ADI will provide you a prorated refund for the unused portion of the Starter or Expanded account. Please contact email@example.com for more information.
What is ADI's refund policy for Learning Hub subscriptions?
You will be charged annually on the day you start your paid ADI account. All fees and charges are prepaid and nonrefundable, and there are no refunds for partially used periods, so start launching those investigations!
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
+ Refund & Credit Policy
Refund Policy for Webinars, Online Classes & Store Downloads: We do not offer refunds.
Store Items: We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at 512-777-4099 with details of the product and the defect.
+ Facilitator Institute (Train the Trainer) Cancellation Policy
Cancellations & Substitutions
Cancellations that occur 90 days or more before the start date of the institute will receive a 100% refund minus a 10% processing fee. Cancellation requests received between 30 to 90 days prior to the start date will receive a 50% refund, and any cancellation made less than 30 days before event start date will not receive any refund. Individuals that do not cancel their registration prior to the event will be invoiced and are responsible for the full registration fee. All cancellation requests require a letter with signature to be sent via fax to 512-599-8784, Attn: Scheduling and Services.
NOTE: In lieu of canceling your registration, you may designate a substitute to attend the same event in your place.
Please allow 2 billing cycles for credit card, and 60 days for check refunds.
+ Workshops Cancellation & Substitutions Policy
If You Need to Cancel
We rely on an accurate attendance count to make important arrangements for our workshops. If an attendee needs to withdraw from a workshop, they must inform us in writing via email or fax no later than 21 days prior to the first day of the scheduled seminar. ADI will confirm the receipt of the cancellation within three business days. For any cancellations that are made more than 21 days prior the seminar, you will be charged a non-refundable administrative fee of $15. No refunds will be available for cancellations within twenty-one (21) days of the workshop. Please take this into account when you sign up for a workshop.
If We Cancel
Occasionally we find it necessary to cancel a workshop. Argument-Driven Inquiry (ADI) reserves the right to cancel events for any reason, including inclement weather (see below). If ADI makes the decision to cancel a workshop, we will use the contact information you have provided to us to inform you. If ADI cancels, participants will be notified immediately and will receive a complete refund of all workshop fees. The refund will be issued to the original form of payment. If, for any reason, ADI cancels a workshop, ADI is not responsible for expenses incurred beyond the enrollment fees.
Before the workshop begins, you may substitute another person in your place. It’s okay if your replacement teaches a different grade or performs different school duties from yours. Please call (512-777-4099) or email as soon as possible with any substitution requests.
Changing your choice of workshop location:
If you need to switch to a different location, please call or email as soon as possible. We will accommodate your request if space is available.
If there is severe weather, participants should call ahead to confirm that the seminar is still going to run. If we cancel on account of weather, we’ll contact you using the information you have provided to us, and we will put an announcement about the closure on the ADI website. If the seminar is canceled due to weather, we will refund your registration fee.